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Errors / Problems

cPanel shows "Error" when creating an e-mail account
If your cPanel displays the following during e-mail account creation, it means t... more
Resource Limit Is Reached
This means that your website is hitting one or more of the hosting account's res... more
Fatal error: Incompatible file format: The encoded file has format major ID X, whereas the Loader expects Y
You are getting this error message because PHP version is updated on this server... more
SMF forums show content encoding error
Please check this URL: http://www.simplemachines.org/community/index.php?topic=4... more
#1064 - You have an error in your SQL syntax
The error 1064 occurs due to Mysql version mismatch because different versions h... more
Why do I get Brute Force Protection?
You are getting this error because cPanel Brute Force Protection filter detected... more
IP Address has changed
This is usually due to you using some kind of proxy or VPN that changes your IP ... more
How do I fix content encoding error?
If your website shows "Content encoding error" it may be due to the GZIP compres... more
I cannot connect to FTP (EACCES - Permission denied)
This error is most likely due to a firewall on the computer you are connecting f... more
I get ECONNREFUSED error on FileZilla
This error is most likely related to Your computer's network/firewall settings. ... more
I get logged out of cPanel automatically
The reason could be due to You using a dynamic IP address. Our firewall rule set... more
cPanel loads a blank page
If you have FTP access, you can fix this by renaming .cpanel folder to something... more
FTP keeps timing out (for inactivity)
For security reasons we do not allow FTP clients to be connected to the server f... more
Cron Job is not working on Drupal installation
To make the cron job run successfully, please follow these steps: 1. Firstly, y... more
Firefox error: The page is not redirecting properly (endless loop case)
When a webpage redirects you in an endless loop, Firefox will display an error w... more
Access denied for user 'xxx'@'localhost'
It seems you are using an incorrect MySQL hostname, username or password in your... more
Invalid SSL directory
If you get such error when generating SSL key, it could mean that Your account o... more
MySQL server does not work! (User gets Error 28)
Please try to run MySQL database repair function from phpmyadmin section of your... more
I see 'cannot send session cache limiter' error
If error message 'cannot send session cache limiter' is displayed on your websit... more
I see 'syntax error, unexpected $end' error message
If error message 'syntax error, unexpected $end' is displayed on your website, m... more
I see 'Maximum execution time of XXX seconds exceeded' error message
If error message 'Fatal error: Maximum execution time of XXX seconds exceeded' i... more
I get access denied errors when importing database via phpmyadmin
If access denied errors are displayed when you try to import MySQL backup file v... more
Can't Delete an Addon Domain
If you cannot delete an addon domain, please submit a ticket and our staff will ... more
I get error "Secure Connection Failed"
You can get this error if you are using self-generated SSL certificate. And even... more
I see 'Warning: ftp_mkdir() failed' error
There may be an issue with your file permissions/ownership. Please contact our ... more
I see 'CURLOPT_FOLLOWLOCATION cannot be activated' error message
If you see 'curl_setopt() [function.curl-setopt]: CURLOPT_FOLLOWLOCATION cannot ... more
I see 'Sorry I cannot determine the IPs of the name servers' error
If you see error message 'Error from park wrapper: Sorry I cannot determine the ... more
I see 'There is a problem with this website's security certificate' error
You may see error message 'There is a problem with this website's security certi... more
I get 'Login Attempt Failed' error message in cPanel
There can be two causes for this: 1. You could be using incorrect password. Ple... more
File downloads time out, please help
We do not have any limits for files being downloaded. However, if you experience... more
I get 'User XXX already has more than max_user_connections active connections' error
If you get 'User XXX already has more than max_user_connections active connectio... more
I get 'Source file could not be read' error in phpmyadmin
If you get 'Source file could not be read. Try later or contact with your server... more
Help, I deleted some files!
We can search for and restore your latest backup (if any) but it will restore al... more
Fatal error: Allowed memory size of XXX bytes exhausted
If you get PHP error 'Allowed memory size of XXX bytes exhausted' here is one wa... more
Help, my Perl/CGI script displays 500 error
If you are using Perl scripts and want to debug them for any error, add the foll... more
I get 'There is no website configured at this address' error
This can mean a number of things: The DNS information for this domain may not be... more
I get 'open_basedir restriction in effect, file is not within the allowed path' error
If you get 'open_basedir restriction in effect, file is not within the allowed p... more
PHP Fatal error: Cannot redeclare
If you see error message 'PHP Fatal error: Cannot redeclare function' or similar... more
I get 'Invalid argument supplied' message
If you see error message 'invalid argument supplied' or similar error message in... more
Parse error: syntax error, unexpected T_PRIVATE
If you get error message 'unexpected T_PRIVATE' or similar error in your script,... more
I get 'unexpected T_STRING' error
You probably have mismatched quotes/parentheses/etc or left off a semi colon, al... more
Help, my cronjob does not work
If you run cronjob using PHP command, eg. "php -f /home/username/public_html/fi... more
I get "421 too many connections" FTP error
If you use FileZilla software: To limit the number of connections of an EXISTIN... more
I get Internal Server Error (500)
There are many different possibilities why you can get Internal Server Error. An... more
RVSite Builder does not display images
If you have any problems displaying images with RV Site Builder, please make sur... more
I get 'MySQL server has gone away' error
If you see error message 'MySQL server has gone away', it might be that your scr... more
Can I use exec?
Functions like exec(), shell_exec(), proc_open(), passthru(), system(), popen() ... more
403 Forbidden error was encountered
If you see "403 Forbidden" error on your website root, it means there may be wro... more