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How to set up email account in Outlook

You can configure an e-mail account via Outlook without any issues. We support POP3, SMTP, and IMAP, so you will have all the required tools to make it work. Firstly, you will need to collect the required mail client details. They can be found in cPanel -> E-mail Accounts section.

Select the Set Up Mail Client button located near your desired e-mail account.

You will then be forwarded to the mail server details, where you'll be able to find Secure SSL/TLS and Non-SSL settings. Both can be used to configure an Outlook mail client, but we would recommend going for the Secure SSL/TLS settings.

Once you locate the your e-mail account details, open up the Outlook client and navigate to Tools -> Account Settings section. 

Next, select the New button in the prompted screen to begin adding your e-mail account.

To ensure that all details are correct, we would recommend setting it up manually. This can be done by ticking the Manually configure server settings or additional server types box at the very bottom of the screen and pressing Next.

You will then need to choose your e-mail account type. Pick Internet E-mail and continue.

Next, you will need to fill in:

  • User Information 
    • Your Name - enter the name that you wish to have displayed as the e-mail sender.
    • E-mail Address  - enter the e-mail account you will be using.
  • Server Information
    • Account Type - you can choose IMAP or POP3 depending on your needs.
    • Incoming and outgoing mail servers - input the details retrieved in cPanel.
  • Logon Information.
    • Username and Password should have your e-mail account login credentials. You may tick the box to remember them if you do not wish to enter it manually each time.

Once everything is filled in, go to More Settings to configure your encryption, ports, and other settings.

To complete the setup, you will need to make some additional configurations in the Outgoing Server and Advanced tabs. First of all, navigate to the Outgoing Server tab and tick the box My outgoing server (SMTP) requires authentication. Since we already specified the login details earlier, you go with Use same settings as my incoming mail server.

Next, go to the Advanced tab and make sure that your ports and encryption match the Recommended SSL/TLS Settings located in cPanel earlier. 

You can then run a test by pressing Test Account Settings and should receive the following confirmation screen:

And finally, click Next to finish the process.