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How to change my customer password?

The first step in this process would be to login to your Web Host Manager (WHM) account. Occasionally, a customer forgets his password and is not be able to access his cPanel control panel.

You can create a new password for him in WHM. From the first screen, click on the Account Functions and go to Password Modification. That will take you to the Change Password screen.

Enter the new password into the top text box. It should be 6-8 characters and should not contain the username.

Next, select the domain for which you would like to create a new password.

The final step is to hit the "Change Password" button.

Now you can advise the user that their cPanel and main FTP access password has changed.